Legal & Regulatory Information — Premiumcircle (Canada)
This page explains legal notices, data protection obligations under Canadian federal privacy law (PIPEDA) and applicable provincial rules, how we collect and use personal information, and remedies available to residents of Canada.
- Operating entity: Premiumcircle
- Jurisdiction: Canada (CAN)
- Address: 84 Queen Street West, Toronto, ON M5H 2N2, Canada
Scope of these terms
These notices apply to personal information processed in connection with our services in Canada, our website premiumcircle.vip, and communications with our clients and prospective clients. They describe purposes, legal bases, retention, disclosures and your rights.
Where provincial law provides stronger protections, we comply with the applicable provincial rules (e.g., Alberta, British Columbia, Quebec).
Your privacy rights in Canada
- Right to access personal information we hold about you (subject to limited exceptions).
- Right to request correction of inaccurate or incomplete personal information.
- Right to withdraw consent where processing is based on consent, and to object to certain uses.
- Right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) or the relevant provincial authority.
Personal Information Access / Correction Request
If you are a resident of Canada and wish to request access to or correction of your personal information under PIPEDA, please submit a request below. We will verify your identity and respond within a reasonable timeframe as required by law.
Privacy Officer
Data retention and transfer
We retain personal information only as long as necessary to fulfil the identified purposes, or as required by law. Typical retention periods:
| Category | Retention |
|---|---|
| Client records (orders, contracts) | 7 years after last transaction |
| Marketing contacts | Until opt-out or 3 years of inactivity |
| Support correspondence | 2 years |
Personal information may be transferred to service providers (e.g., payment processors, shipping partners). Where information is transferred outside Canada, we apply contractual and technical safeguards.
Security measures
We implement administrative, physical and technical safeguards to protect personal data: access controls, encryption in transit, secure backups, and regular audits. However, *** system is completely secure; if a breach occurs, we will notify affected individuals and regulators as required by law.
Processing partners
- Payment processors (cards, Interac)
- Shipping and fulfillment providers
- Cloud hosting and analytics
Complaints and supervisory authority
If you are unsatisfied with our response to a privacy request, you may contact the Office of the Privacy Commissioner of Canada (OPC) or the relevant provincial privacy authority:
- Office of the Privacy Commissioner of Canada — https://www.priv.gc.ca
- For Quebec, Alberta, British Columbia residents, consult the provincial office for additional remedies.
We cooperatively resolve complaints and provide full details of our processing activities to supervisory authorities when required.
Contact
privacy@premiumcircle.vip
+1 416 794-82-73